These privacy terms explains how altixpro ("we") gathers, handles and secures personal data on our website and the Services. We act as controller for that information.
Data we collect. Names, emails, countries and comparable identifiers plus KYC documents mandated by law. Additionally stored: trade and settlement records, technical logs and support chats. EU/UK legal grounds: performing the contract, complying with law, legitimate interest.
How we use data. Managing your account, settling trades, satisfying regulators, countering fraud, platform security, and opt-in product emails with an instant opt-out.
Who sees data. Data goes only to running vendors (custody, payment, verification), regulators upon lawful request, and de-identified analytics. No sale of personal data.
Retention and security. We retain data through account lifetime and legal windows (often five to seven years for transaction records). Safeguards: AES-256 at rest plus TLS 1.3 in motion plus ISO 27001-audited access governance.
Your rights. Viewing, correction, export, erasure and objection rights may be used via [email protected]. Replies respect the legally set windows.